We collect different types of information depending on how you use our platform. Some information you provide directly, while other data is collected automatically as you navigate our services.

Information You Provide to Us

• Account Information: When you register, we collect your name, email address, phone number, and credentials you create for accessing your account.
• Profile Details: Information you choose to add to your community profile, including professional background, investment interests, and educational goals.
• Communication Data: Messages you send through our platform, forum posts, comments, and any correspondence with our support team.
• Payment Information: Billing details when you purchase programs or services. Note that credit card data is processed by our payment partners and not stored on our servers.
• Survey Responses: Feedback you provide through surveys, evaluations, or research studies we conduct to improve our services.

Automatically Collected Information

• Device and Browser Data: Your IP address, browser type, operating system, device identifiers, and screen resolution.
• Usage Information: Pages you visit, features you use, time spent on different sections, and your navigation patterns within our platform.
• Location Data: General geographic location based on your IP address (we do not track precise GPS coordinates).
• Cookies and Similar Technologies: Small files stored on your device that help us recognize you and remember your preferences.

We use the information we collect for specific purposes that directly relate to providing and improving our investment community services.

Purpose	Description
Service Delivery	Creating and managing your account, providing access to learning materials, facilitating community interactions, and delivering the programs you've enrolled in.
Communication	Sending program updates, responding to inquiries, sharing relevant educational content, and notifying you about changes to our services.
Platform Improvement	Analyzing usage patterns to identify areas for enhancement, testing new features, and making our platform more effective for learning.
Safety and Security	Detecting fraudulent activity, preventing unauthorized access, enforcing our terms of service, and protecting the integrity of our community.
Compliance	Meeting legal obligations, responding to lawful requests from authorities, and maintaining proper business records as required by Canadian law.

We don't sell your personal information to third parties. Period. However, we do share information in specific situations that help us operate our platform and serve you better.

Service Providers

We work with trusted third-party companies that help us run our business. These include hosting providers, email services, payment processors, and analytics tools. These partners are contractually obligated to protect your data and can only use it for the specific services they provide to us.

Community Features

Information you choose to share in community forums, discussion boards, or public profiles is visible to other members. Think carefully about what you post publicly—once shared, other members may have access to it.

Legal Requirements

We may disclose your information if required by law, in response to valid legal processes, to protect the rights and safety of our users, or to prevent fraud and security threats.

Business Transfers

If Syuar Axoux is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you before your data becomes subject to a different privacy policy.

Under Canadian privacy law, you have several rights regarding your personal information. We respect these rights and make it easy for you to exercise them.

1. Access Your Data: Request a copy of the personal information we hold about you. We'll provide it in a commonly used, machine-readable format.

2. Correct Inaccuracies: Update or correct any information that's outdated or incorrect. You can do this directly through your account settings or by contacting us.

3. Delete Your Information: Request deletion of your personal data. We'll comply unless we have a legal obligation to retain certain information.

4. Withdraw Consent: Opt out of certain data collection or processing activities, such as marketing communications or optional analytics.

5. Data Portability: Receive your data in a format that allows you to transfer it to another service provider.

6. Object to Processing: Challenge how we use your information in specific situations, particularly for marketing purposes.

To exercise any of these rights, contact our privacy team using the information provided at the end of this policy. We'll verify your identity before processing your request to protect your information from unauthorized access.

We implement multiple layers of security to protect your information from unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

• Industry-standard encryption (TLS 1.2 or higher) for data transmission
• Encrypted storage for sensitive personal information
• Regular security audits and vulnerability assessments
• Multi-factor authentication options for account access
• Automated backup systems to prevent data loss

Organizational Measures

• Access controls limiting who can view your personal information
• Staff training on privacy practices and data protection
• Confidentiality agreements with employees and contractors
• Incident response procedures for potential security breaches

We keep your information only as long as necessary to provide our services, comply with legal requirements, or resolve disputes.

Active Accounts

While your account is active, we retain your information to deliver services and maintain your learning history. You can update or delete information through your account settings at any time.

Closed Accounts

If you close your account, we'll delete or anonymize your personal information within 90 days, except where we're legally required to retain certain records (such as financial transactions or disputes).

Legal Requirements

Some information must be kept for specific periods under Canadian law. For example, financial records are retained for seven years to comply with tax regulations.

We use cookies and similar technologies to make our platform work better and understand how people use our services.

Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality, such as keeping you logged in and remembering your settings.
• Analytics Cookies: Help us understand which features are popular and where people encounter problems so we can improve the experience.
• Preference Cookies: Remember your choices, like language settings or display options, so you don't have to set them repeatedly.

You can control cookies through your browser settings. Keep in mind that blocking certain cookies may affect how well our platform works for you.

Our platform is designed for adults and individuals over the age of majority in their province or territory. We don't knowingly collect information from anyone under 18 (or 19 in provinces where that's the age of majority).

If you're a parent or guardian and believe your child has provided us with personal information, please contact us. We'll delete that information promptly.

Your information is primarily stored on servers located in Canada. However, some of our service providers operate in other countries, which means your data may be processed outside Canada.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or certification under recognized privacy frameworks. Your information receives protection comparable to what's required under Canadian law.

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform before the changes take effect.

We encourage you to review this policy occasionally to stay informed about how we protect your information. The date at the top of this page shows when it was last updated.

If you have questions about this privacy policy or concerns about how we handle your information, we want to hear from you. Most issues can be resolved quickly by reaching out to our privacy team.

If you're not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada, which oversees compliance with PIPEDA.